All 860v2 reservations are expected to ship between February & March 2024.

Please note reservations are final sale and are not eligible for return.

Customers have the ability to change their shipping address on any reservation. Due to tax regulations, changes to shipping address must be within the same state.

To change your shipping address follow the below instructions:
1. Log into your account here. If you do not have an account, you can still access your order by creating an account with the email address associated with your order. 

2. Within the Reservation History section, find the corresponding order number and select “View or Manage.”

3. Scroll to the “Shipping Address” section on the order details page and select the “Change Address” option.

4. Enter your new address details and select "Confirm Updated Address."

5. Once completed, your new address will be updated. Due to tax regulations, changes to shipping address must be within the same state. 

Following the placement of your reservation, Aimé Leon Dore will provide updates on the status of your reservation via email. You can always check the status of your reservation by logging into your ALD account. 

All reservations are expected to ship between February & March 2024.

Your reserved item(s) will ship directly to you upon arrival at our facility. Please note that we rely on manufacturer estimates and that this date is subject to change. 

You'll receive a shipping confirmation email with tracking once your order ships. To track your order status, log into your account. 

To cancel your order, follow the below steps:

1. First, log into your account here. If you do not have an account, you can still access your order by creating an account with the email address associated with your order.
2. Within the Reservation History section, find the corresponding order number and select “View or Manage.”
3. Scroll to the “Support” section on the order details page and select the “Cancel” option. If the cancelation option is unavailable, please contact our Client Services team for further support.
4. Then select “Confirm Cancelation” to submit the cancelation.
5. If your cancelation is successful, you will receive a confirmation email shortly after. Please note that your payment method may reflect a pending charge; funds will become available once your bank releases the hold.

These Reservation Terms and Conditions (“Terms”) govern the placing of reservations ("Reservations") with Aimé Leon Dore, Inc., located at 224 Mulberry St. New York, NY 10012, (“we”, “us”, or “Aimé”) for apparel or other items you purchase from us ("Products"). Please read these Terms carefully before submitting your Reservation of any Aimé Products. By submitting your Reservation, you agree to be legally bound by these Terms.

1. Reservation
When placing a Reservation for Aimé Products, you will be required to provide certain information, such as your address and billing information. You represent and warrant that all such information is accurate, and you shall ensure that such information is kept current. Aimé shall have no responsibility or liability for inaccurate information or information that later becomes outdated, and shall have no obligation to make efforts to determine the correct contact or shipping information. No cancelations or modifications can be made.

2. Payment & Final Sale
You will be charged the full Price of the Products at the time of placing the Reservation. If Aimé is unable to commence shipping the Products on or before the one-year anniversary of your placing the Reservation, Aimé shall process a full refund to you. Your placing of a Reservation constitutes your express agreement to Aimé of charging the full Price of the Products at such time and your agreement that this Reservation is a final sale for which refunds will not be offered, other than as expressly set forth in these Terms.

3. Delivery Schedule
Although we will make efforts to begin delivering Products as soon as they are available to ship, you understand and agree that there may be delays. Any estimated times of delivery (ETD) or Reservation numbers are only estimates, are subject to change, and Aimé does not represent or warrant that it will be able to ship the Product by the estimated date or in any order implied by a Reservation number. As a result, in the event that a delay arises and the estimated shipment and/or release of the product is not met, you hereby consent to any such delay and agree that Aimé is not responsible for any damages that may occur due to the delay, nor shall it be obligated, except as set forth in these Terms, to provide any discounts, refunds or credits due to any such delays.

4. Cancelation
You understand that Aimé may decline to fulfill your Reservation or cancel your purchase for any reason. If Aimé cancels your purchase for any reason you will receive a full refund of the purchase Price without interest (and you will not pay any processing fee), and you understand that you will not be entitled to anything else.

5. Limitation of Liability
Under no circumstances will Aimé be held liable for any incidental, special or consequential damages arising out of or related to this agreement. In the event Aimé is held liable for any damages arising out of or related to this agreement, your sole and exclusive remedy will be the full refund of your purchase price without interest.

6. Age and Residency
You acknowledge that you are at least 18 years old.

7. Customer Information
We will use any information that we may collect about you only in accordance with our privacy policy.

8. Disclaimer
Aimé disclaims any warranties, express or implied, with respect to the prototype product displayed by Aimé, whether before or after you have placed the Reservation, and the final product, which is offered “as is”. You understand and agree that the product, its design and technical features are currently under development and that the product that may be available for purchase by you may be materially different from the prototype product.

9. Changes to the Terms
Aimé reserves the right to change any of the terms for any or no reason. We will provide notice of any material changes.

10. Miscellaneous Provisions
These Terms constitute the entire agreement between the parties pertaining to its subject matter and it supersedes all prior agreements, representations and understandings of the parties. This Agreement shall be governed by and shall be construed in accordance with the laws of the State of New York. The venue for any actions relating to the subject matter or enforcement of this Agreement shall be in New York, NY, the place where this Agreement was entered and is to be performed. You may not assign this Agreement or any of the rights granted to you hereunder.